FAQs 3
Shipping cost is free for orders above RS.2999.
Standard shipping cost of flat Rs.50 applies for orders with Rs.2999 and below
Our delivery partners will attempt to deliver the package thrice before it is returned back to our warehouse. Please provide your mobile number in the delivery address as it will help in making a faster delivery
All domestic orders are processed between 1-2 business days. You can expect the order to be delivered within 5-7 business days. For remote locations which are difficult to access, the order may take between 5-10 business days.
No, currently we don’t
We accept payments by:
- Debit Cards
- Credit Cards
- UPI/Wallet Payments
- Net Banking
If your payment transaction fails, please contact our Customer Service immediately on 8148023443 or Email us on fluffymunchkinclothing@gmail.com
Yes, of course! All Credit Card, Debit Card and net banking transactions are processed over a secure encrypted connection
No, currently we don’t.
Once an order is dispatched, it cannot be cancelled. But if the order is not dispatched from our warehouse, we can assist you. Please write to us at support@thefluffymunchkin.in for further assistance.
Out of Stock
If you’re interested in purchasing an item that is out of stock please get in touch with us at fluffymunchkinclothing@gmail.com and we will update you the minute we update the stock of those items.
Unable to fulfil order
If we are unable to fulfil an order after you have placed it, you can contact us and our team will get in touch with you and a refund request will be put in motion. For pre-paid orders the refund will be processed directly into your debit/credit card or online account that was used to make the payment. It usually takes 7 to 21 working days from when the refund request was raised for the amount to reflect in your account.
In case of an incomplete/wrong order sent by us, we will replace the order with the correct products.
If the product has a manufacturing defect. (i.e torn, stains, stitched incorrectly) , we can either offer a replacement product or a credit note. Return shipping will be borne by us.